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Basic reporting 9 System Administration
Overview
555-233-001 — Issue 2 — November 2000
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Basic reporting
DEFINITY ONE has built-in capabilities for generating reports. These reports are
available without special hardware or software.
• System Measurements reports supply information on the status of all
communication facilities. These reports help determine the efficiency of
resources, including (but not limited to) trunk groups, hunt groups, and the
attendant group.
• System Status reports supply information associated with the attendant group,
major and minor alarms, and traffic measurements.
• The Recent Change History feature reports on the most recent administration and
maintenance commands entered. DEFINITY ONE also supplies:
~ New site data on the station form. New fields include the set color, building,
floor, and headset. In addition, user-defined validation checks are provided for
a subset of the site data items.
~ Scaling enhancements, as well as a ranging and filtering capability, for large
switches. These enhancements allow your system administrator to restrict data
reporting to only the desired amount of switch parameters.
DEFINITY ONE also includes the following reports:
• The Class of Restriction report lists the extensions that have a particular Class of
Restriction value or that fall within a range of Class of Restriction values.
• The Class of Service report lists the extensions that have a particular Class of
Service value or that fall within a range of Class of Service values.
• The Site Data report lists, by extension, the site data associated with stations in
the system. Ranging and filtering capabilities are provided for selected site fields.
Performance measurements
A number of performance measurements are available on DEFINITY ONE. These
measurements are available in the form of switch-based reports for local or remote
access, and can be collected for subsequent analysis and reporting by adjuncts and
operation support systems using the operation support system interface protocol.
These reports include:
• Call Coverage reports
• Coverage Points
These measurements can be used to engineer group sizes at coverage points and
to detect station user abuse of the call-coverage feature.
• Processor Occupancy report
These measurements are listed for the last hour, today’s peak hour, and
yesterday’s peak hour.