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Overview
555-233-001 — Issue 2 — November 2000
About This Document
Purpose
This document provides a high-level overview of the features, components, and
capabilities of the DEFINITY ONE
™
Communications System (DEFINITY ONE).
For information on how to install, administer, or maintain DEFINITY ONE, see the
DEFINITY ONE Documents Main Menu on this CD.
This document is intended to provide an understanding of:
• DEFINITY ONE components
• DEFINITY ONE features
• Additional solutions to further tailor DEFINITY ONE to future needs
Intended audiences
This overview provides information for the following audiences:
• Customer end users and system administrators
• Avaya account executives, representatives, and distributors who require high-
level information about the system and its use
How to use this document
This document provides a basic understanding of the components, features, and
capabilities of DEFINITY ONE, and the starter packages. The information is useful
in identifying applications to increase employee productivity and effectiveness.
Overview chapters are:
• Chapter 1, Introduction provides an overview of DEFINITY ONE, including
features, hardware and software.
• Chapter 2, Desktop/Console Solutions describes the telephones and consoles
available with DEFINITY ONE.
• Chapter 3, Adjuncts describes the adjuncts available with DEFINITY ONE.
• Chapter 4, Intuity AUDIX Messaging describes the Avaya AUDIX application
and features on DEFINITY ONE, and provides a high-level overview of
application capabilities and functionality.
• Chapter 5, Call Center escribes advanced call-handling applications and call
center management capabilities.
• Chapter 6, Wireless Solutions describes applications that enable employees to
stay in touch with co-workers and clients from both on-site and off-site locations.