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Conventions used in this document About This Document
Overview
555-233-001 — Issue 2 — November 2000
viii
• Chapter 7, Computer Telephony Integration describes the applications that enable
employees to combine computer and telephone functions to access client
information.
• Chapter 8, Telecommuting/Virtual Office describes applications that enable
employees to work effectively off-site.
• Chapter 9, System Administration describes applications to help manage
DEFINITY ONE, including the DEFINITY Site Administration (DSA) tool.
• Chapter 10, Networking describes connection applications for various voice and
data networks.
• Chapter 11, SNMP Native Agent Software describes the SNMP interface to the
system’s alarm and error tables, performance measurements, and configuration
data.
• Appendix A: Features lists the features of DEFINITY ONE.
Conventions used in this document
The following conventions are used in this document:
• The term system is used to represent DEFINITY ONE.
• The term switch is used to represent other telecommunications switching
products.
Security
DEFINITY ONE security is extremely important to Avaya. See the BCS Products
Security Handbook (555-025-600) and the DEFINITY ONE documentation for
security measures for your system.