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Troubleshooting
4-3
5. Choose the Continue button in the PassageWay Configurator - COM
Port dialog box and finish configuring the PassageWay Service
Provider.
6. If you are using Windows NT 4.0 or later, proceed to Step 8.
If you are using Windows 95 or Windows 3.1 or later, start Connect
after the PassageWay Service Provider is configured.
If you are using Windows 95, select PassageWay Connect from
the application folder that contains the PassageWay Service
Provider. (The default application folder is PassageWay for
PARTNER.)
If you are using Windows 3.1 or later, double-click on the
PassageWay Connect icon in the program group that contains the
PassageWay Service Provider. (The default program group is
PassageWay for PARTNER.)
The Connect - Communications Error dialog box appears.
7. Choose the Test button and follow the instructions on the screen.
If the PassageWay Adapter Test fails, note the error number and refer
to the next section, “Troubleshooting Connect.” If you still cannot
solve the problem, proceed to Step 8.
If all tests pass successfully, run your TAPI-compliant application.
8. Look at the bottom of your PassageWay adapter and check if there is
a bar code label.
9. Contact the Lucent Technologies National Customer Care Center.