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Troubleshooting
4-24
The chance of a communications problem depends on your PC's
configuration. The PassageWay Service Provider operates at a data rate of
4800 baud, and it relies on Windows to manage the flow of data through your
PC's serial port. Depending upon the speed of your PC, the number and type
of applications you are using, and various hardware components in your PC
configuration, Windows will be able to manage serial communications with
varying degrees of effectiveness.
If you encounter frequent communications errors using the PassageWay
Service Provider, your PC's current hardware configuration may not support
reliable high-speed communications under Windows. Appendix A includes
information about choosing serial port hardware that can work reliably at high
speeds under Windows.
Problem 5: Connect will not run. It displays the message:
Connect must
terminate due to an unexpected communications error
and
then terminates.
This message indicates that Connect cannot communicate with the COM port
you specified using the PassageWay Configurator. Run the PassageWay
Configurator and select a different COM port.