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Problem 8: The PassageWay Setup screen does not display properly.
On some PCs, depending on the type of video display adapter that is
installed, some of the Setup screens may not display properly. That is, the
background image for Setup may not be totally clear. This is an interaction
with the video adapter and how the adapter switches from one resolution to
another. This does not last throughout the entire Setup session.
Additionally, on some systems, if you move the current dialogue box
displayed during Setup, it is possible that the painting of the dialogue box in
its new position might also be accompanied with a residual image of the
dialogue box in its old position. This phenomenon does not last and is cleared
once the current dialogue is dismissed. Again, this problem is a result of the
interaction with the video display adapter.
Problem 9: You receive a failure message after a completing a
conference.
If you have successfully completed a conference and then receive a failure
message about the conference, you most likely have an older PARTNER
adapter and need to upgrade to the latest version of the PARTNER adapter.
To verify whether you have the older adapter, see Problem 1 and perform
Steps 6 to 9.
Problem 10: When you drop/hang up a consultation call, all other calls
are disconnected.
If you are creating a conference call, have a consultation call, and then drop
the consultation call (possibly to make a different consultation call), and find
that calls on the conference go to the Idle state, you most likely have an older
PARTNER adapter and need to upgrade to the latest version of the PARTNER
adapter. To verify whether you have the older adapter, see Problem 1 and
perform Steps 6 to 9.