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4-2
Chapter 4
Business Features Package
*Requires optional hardware and/or software. Ask your dealer for details.
System Feature Descriptions
AC15 Tielines
Your system can be connected to another system with a tieline. Use it to make calls to sta-
tions in the other system. If programming allows, you can access lines in the other system to
make outside calls. Tieline calls can be put on hold, transferred and conferenced in the same
way as other outside calls. Users accessing the tieline from the other system can get a line in
our system and make outgoing calls. These calls can be controlled by assigning a dialling
class to the tieline.
Account Code Entry
Station users may enter an account code (maximum 12 digits) before hanging up from a call.
This account code will appear in the SMDR printout for that call record. Keyset users may
enter this code using an account code key without interrupting a conversation. Single line
telephone (SLT) users must temporarily interrupt the call by hook-flashing and dialling the
feature access code. Manually entered account codes can be up to 12 digits long. In some
cases, users can be forced to enter an account code and this account code may or may not
be verified as described below.
Direct Inward System Access (DISA)
Direct Trunk Selection
Directory Names
DISA Security
Distinctive Ringing
Door Lock Release
Door Phones
Executive Barge-In (Override)
With Warning Tone
Without Warning Tone
Trunk Monitor or Service Observing
Executive/Secretary Pooling
External Music Interfaces
External Page Interfaces
Flash Key Operation
Flexible Numbering
Hot Desking
Hot Line
In Group/Out of Group
Incoming Call Distribution
Incoming/Outgoing Service
Individual Line Control
ISDN Service
Primary Rate Interface (PRI)
Basic Rate Interface (BRI)
Least Cost Routing
Live System Programming
Meet Me Page and Answer
Memory Protection
Message Waiting Indications
Microphone On/Off per Station
Music on Hold—Flexible
Music on Hold—Sources
Networking
Off Premises Extensions (OPX)
Operator Group
Overflow
Operator
Station Group
Override Code
Paging
Park Orbits
Prime Line Selection
Private Lines
Programmable Line Privacy
Programmable Timers
Recalls
Remote Programming—PC
Ring Modes
Time Based Routing Plans
Automatic / Manual
Holiday Schedule
Temporary Override
Ring Over Page
Single Line Connections
Speed Dial Numbers
Speed Dial by Directory
Station Hunt Groups
Station Message Detail Recording (SMDR)
SVMi-4 & SVMi-8 Integrated Voice Mail*
System Alarms
System Maintenance Alarms
System Directory
Tenant Service
Toll Restriction
Toll Restriction Override
Tone or Pulse Dialling
Traffic Reporting
Transfer
Trunk Groups
Uniform Call Distribution (UCD)*
UCD Groups
Call Statistics
Agent Statistics
Group Supervisors
Printed Reports
Universal Answer (Night Bell)
Voice Mail: In-band Integration
Walking Class of Service