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1. TRUNK
A listing of each trunk in the system.
2. TRUNK NAME
The names of each trunk as set in MMC programming.
3. ATTA
Average Time To Answer for trunks (in seconds): calculated from the time that ringing
voltage is detected at the trunk interface until the trunk is answered by a station or device
in the system. The ATTA is the sum of all answered times divided by the answered call
count.
4. ANSD
This is the number of times this specific trunk was answered by any station or device
whether it is a new call or a recall.
5. NOT–ANSD
This is the number of times this specific trunk rang the system but was not answered.
These are the same calls that would be flagged as abandoned in SMDR.
6. OUTGOING
This is the number of times this trunk was used to make an outgoing call. A valid outgoing
call is defined by the SMDR START TIME in MMC programming.
7. BUSY
This is the number of times this trunk was busy when accessed by a key or dial code.
C**************************** INDIVIDUAL TRUNKS **************************
1TRUNK 2TRUNK-NAME 3ATTA 4ANSD 5NOT-ANSD 6OUTGOING 7BUSY
701 0000 0000 0000 0000 0000
702 0000 0000 0000 0000 0000
703 0000 0000 0000 0000 0000
704 0000 0000 0000 0000 0000
705 0000 0000 0000 0000 0000
706 0000 0000 0000 0000 0000
707 0000 0000 0000 0000 0000
708 0000 0000 0000 0000 0000
709 0000 0000 0000 0000 0000
710 0000 0000 0000 0000 0000