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Chapter 4
Business Features Package
Programmable Timers
There are over 50 programmable system timers to allow each installation to be customised to
best fit the end user’s application.
Recalls
Calls put on hold, transferred or camped-on to any station will recall to the originating station
if not answered within a programmable time. A recall that goes unanswered for the duration
of the attendant recall timer will recall to the system operator group. Hold, transfer, camp-on
and attendant recalls have individual programmable timers. Calls recalling to keys with tri-
coloured LEDs will flash amber.
Remote Programming
Remote programming allows you to access the system database from a remote location to
make changes to the customer database. You need either an external modem or the optional
internal MODEM card, and a PC running the PCMMC program.
Ring Modes
The system can be programmed to allow calls to ring defined destinations based on ring plan
settings.
Time-Based Routing Plans
Each C.O. line or DDI number can be programmed to ring at any station or station group. Each line
can be assigned a ring destination based on six different ring plans according to time of day and day
of the week.
Automatic / Manual
Ring destinations will automatically change according to time of day and day of week. At any time the
system can be manually forced into a specific ring plan. It will remain in this plan until manually taken
out.
Holiday Schedule
The system has a table of 60 dates that are used to define holidays. On a date designated as a holi-
day, the system will remain in a ring plan for that calendar day. This feature will override the ring plan
timetable.
Temporary Override
The system can, at any time, be forced into a specific ring plan for a temporary period until the next
scheduled ring plan automatically takes effect.
Ring Over Page
Any outside line can be programmed to ring over a customer-provided paging system. Out-
side lines, door phones and station groups may ring over page in the system ring plan mode.
Single Line Connections
Single line ports allow connection of a variety of single line telephones (SLTs) plus fax ma-
chines, answering machines, loud bells, computer modems, cordless phones and credit card
machines. When connecting customer-provided equipment to these extensions, compatibility
should be checked before purchase to ensure correct operation. C.O. ring cadence can be
selected for SLTs: this is helpful when optional devices cannot detect system internal ring ca-
dence.