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Chapter 4
Business Features Package
Pullout Directory Tray
A pullout directory tray is conveniently located beneath all DCS (Euro) keysets. It is used to
record station directory names and speed dial numbers.
Pulse to Tone Switchover
When dialling a number on a dial pulse network, a station user can dial # and the system will
begin to send DTMF tones.
Redial
There are various external number redial options available to station users. Each type can
redial up to a maximum of 18 digits.
y AUTO RETRY—When an outside number is dialled and a busy signal is received, the auto retry
feature can be used to reserve the outside line and automatically redial the number for a program-
mable number of attempts (available to keyset users only).
y LAST NUMBER REDIAL (LNR)—The most recently dialled number on a C.O. line is saved and
may be redialled by pressing the Redial key or dialling the LNR access code.
y MANUAL RETRY with LNR—When you make an outside call and receive a busy signal you can
press the LNR key to redial the same number again. This operation can be manually repeated for a
limited number of attempts as defined by system programming (available to keyset users only).
y SAVED NUMBER REDIAL—Any number dialled on a C.O. line may be saved for redial at a later
time.
Remote Hold
A user can place an outside call on system hold on an available CALL or Line key at another
(remote) station, rather than their own, using a simple series of key presses.
Ring Modes
Each keyset user can select one of three distinct ways to receive internal calls. The phone
can automatically answer on the speakerphone, voice announce through the speaker or re-
ceive ringing. When the ring mode is selected, keyset users can choose one of eight distinct
ring tones. Forced Auto Answer is invoked by the calling station and is controlled by the call-
ing station’s class of service.
Ringing Preference
Lifting the handset or pressing the Speaker key automatically answers a call ringing at the
keyset. Using this method, users are assured of answering the oldest call first. When ringing
preference is turned off, the user must press the flashing key to answer. Users may answer
ringing lines in any order by pressing the flashing key.
Set Relocation
This feature allows a user to relocate to a station other than their usual one and, by dialling a
code and extension number at the station, transfer all the features and program settings
(trunk ring, station group, station Class of Service, station speed dial, key assignments, call
forward conditions, and so on) from their usual station to the new station. This is also referred
to as Hot Desking
(see System Features.)