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Hot Line
Stations can be programmed to automatically call a pre-defined station or station group
whenever that station goes off-hook. A hot line delay timer of 0–250 seconds can be pro-
grammed to allow sufficient time to make a different call, if required.
In Group/Out of Group
Individuals assigned to a station hunt group may temporarily remove their telephones from
the group by pressing the In/Out of Group key, provided that there is someone still in the
group. There is, however, a system option to allow all members to log out of a station group if
this is required. Stations logged out of a group will not receive calls to that group but will con-
tinue to receive calls to their individual extension numbers. When desired, the user can log
back into the group by pressing the key again. Users who do not have this key may dial the
access code and the group desired. A station user is allowed to be in several groups, pro-
vided a key and the extender for that group are assigned for each group on the user’s keyset.
Logging in and out can be done with or without Agent ID codes (see Uniform Call Distribu-
tion).
Incoming Call Distribution
Incoming calls can be assigned to ring a distributed station hunt group. This allows all mem-
bers of the group to share the call load.
Incoming/Outgoing Service
Outside lines are available for incoming or outgoing service. Programming allows any outside
line to be used for incoming calls only, outgoing calls only or both-way service.
Individual Line Control
Each station in the system can be individually programmed to allow or deny dialling out as
well as allow or deny answering for each outside line.
ISDN Service
The iDCS100 supports ISDN service through both the Primary Rate Interface (PRI) and the
Basic Rate Interface (BRI).
Primary Rate Interface (PRI)
Simultaneous data calls, calling party and calling line identification, high-speed call setup and discon-
nect are among the benefits of ISDN calling. The 30B+D configuration of ISDN allows call information
to be delivered via the data channel (the “D” of 30B+D) thus leaving the bearer channels (the “B” of
30B+D) available for single use or combined use to provide a wider bandwidth for data and video.
Basic Rate Interface (BRI)
The BRI card supports trunk or station level Basic Rate Interface services (BRI). Trunk or station BRI
use is software programmable. BRI allows simultaneous data calls, called party and calling number
identification, high-speed call setup and disconnect among other benefits of ISDN calling. The 2B+D
configuration of ISDN allows call information to be delivered via the data channel (the “D” of 2B+D)
thus leaving the bearer channels (the “B” of 2B+D) available for single use or combined use to provide
a wider bandwidth for data and video.