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Chapter 4
Business Features Package
NOTE: System Maintenance Alarms are only available with a MEM4 card installed.
System Directory
Each station, station group and outside line can have a directory name up to 11 characters.
This name will appear on keyset displays to provide additional information about lines and
stations.
Toll Restriction
There are 250 Allow entries and 250 Deny entries (each entry up to 11 digits) in the system
tables. Each of these entries can apply to dialling classes B, C, D, E, F and G. Expensive
calls, as well as specific area and office codes, can be allowed or denied on a per-class basis.
Class A stations have no dialling restrictions and Class H stations cannot make outside calls.
Any outside line may be programmed to follow station toll restriction or follow the toll restric-
tion class assigned to it. Each station and trunk can have a dialling class specified by the
time plan.
Special Code Table
A Special Code Table of 10 entries (four digits each) allows use of telephone company features such
as CID Blocking or Call Waiting Disable without interference to toll restriction or LCR. The Special
Code table allows use of these custom calling features on a per-call basis.
Toll Restriction Override
Program options allow system speed dial numbers to follow or bypass a station’s toll restric-
tion class. In addition, users may make calls from a toll-restricted station by using the Walk-
ing Class of Service or Authorisation Code feature.
Tone or Pulse Dialling
Outside lines can be programmed for either tone or pulse dialling to meet local telephone
company requirements.
Traffic Reporting
The system can store peg counts for various types of calls. These peg counts can be printed
on-demand, daily, hourly, or for up to three separate programmable shifts. The report in-
cludes statistics for each trunk, trunk group, station, station groups and page announcements.
(See Sample Traffic Report
at the end of this chapter.)
NOTE: Traffic Reporting is only available with a MEM4 card installed.
Transfer
System operation permits station users to transfer calls to other stations in the system.
Transfers can be screened, unscreened or camped-on to a busy station.