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Speed Dial Numbers
A library of 1500 speed dial numbers may be allocated as needed. The system list can have
up to 500 numbers and each station can have up to 50 numbers. Speed dial numbers are
assigned in blocks of 10. Each speed dial number may contain up to 24 digits.
Speed Dial by Directory
The system allows the user to look up a speed dial number, using the name allocated to it,
and place the call. There are three speed dial selections: personal, system and station. This
feature requires a display keyset.
Station Hunt Groups
System programming allows up to 20 station hunt groups. One of three ring patterns—
sequential, distributed and unconditional—is available for each group. Each unconditional
group may contain a maximum of 32 stations and each sequential and distributed group may
contain a maximum of 48 stations. A station may be assigned to more than one group. Each
station group has its own recall timer for calls transferred to that group.
Station Message Detail Recording (SMDR)
The system provides records of calls made, received and transferred. Connecting a cus-
tomer-provided printer or call accounting system will allow collection of these records. Each
call record provides the following details: station number, outside line number, start date, start
time, duration of call, digits dialled (maximum 18), an account code (if entered), the DDI
number and name. The system may print a header followed by 50 call records per page or
send continuous records with no header for use with a call accounting machine. See the
Sample SMDR Printout
at the end of this chapter.
The SMDR format contains many options that allow it to be customised for a company’s indi-
vidual needs. Print options include incoming calls, outgoing calls, in and out of group status,
change in DND status and authorisation codes.
SVMi-4 and SVMi-8 Integrated Voice Mail
The iDCS100 can be connected to Samsung’s proprietary SVMi-4 or SVMi-8 integrated
Voice Mail and Auto Attendant system. SVMi-4 provides two or four ports, and SVMi-8 four or
eight ports, of voice processing. (Both systems are upgradeable.) Features include one-touch
Call Recording, Answering Machine Emulation and Voice Mailbox Administration with interac-
tive keyset displays. Ask your dealer for information on Samsung VM systems.
System Alarms
A DISA alarm will warn the customer if the DISA security system has been triggered by too
many incorrect password attempts. The alarm can ring any station or group of stations and
show an appropriate display at the assigned station(s).
System Maintenance Alarms
The system continuously performs internal self-diagnostics. When either a major or minor
fault is detected, the system can ring stations which have a System Alarm Key assigned. The
keyset display shows information that includes the description, location and date and time
stamp for each alarm.
A log of 100 alarms is stored in a buffer and can be reviewed at a display keyset or sent to a
printer. (See the Sample Alarm Report
at the end of this chapter.)