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The Event/Error Logger
The adapter software includes an Event/Error Logger. This is automatically loaded into
the system during the installation of the adapter software, and afterward at each
power-on operation. The event/error logger collects information about SSA errors and
can indicate when service action is required.
Error logging is only accessible using the RSM configurator, on the Adapter List page.
Functions available are:
Analyze SSA Event Log.
View SSA Event Log.
Stop SSA Event Logging.
Obtain a summary of event log entries.
Modify SSA Event Logger Time Out.
Analyze SSA Event Log
This function checks the event log and displays those entries that require some service
activity to be done. Not all entries in the log will require service action to be taken.
Some errors may have a severity below the level collected by the Analyze function and
are therefore not displayed. In other cases the error might be related to operational
procedures that do not call for any service action.
Service Actions are indicated by service request numbers (SRNs): see “Service
Request Numbers (SRNs)” on page 3.
Attention: If you need to perform service actions, always go first to “MAP 2010:
START” on page 2010-1.
View SSA Event Log
This function displays the complete contents of the Event/Error Log.
Stop SSA Event Logging
This function ends the operations of the event/error logger.
To restart the logger, either use the icon that is normally in the STARTUP group folder,
or go to the directory that contains the logger executable file, ISSAELOG.EXE, and run
it.
Modify Event Logger Time Out
This function enables you to set a longer time for the event logger to perform the
analyze and dump functions. A heavily loaded system might cause a time-out to occur
if the time setting is too short.
Error Summary
This function is available from the Ctrl File button. It displays a summary of the error
types in tabular form.
Service Aids and Other Utilities 39