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016 (continued)
(From step 014)
– Observe the list of disk drives on the screen. A dotted line (-----) shows that a link in
one of the loops is broken. If two dotted lines are displayed, two links are broken,
one in each loop. In the example shown here, a break has occurred between the
fourth and the fifth disk drive.
On the RSM configurator this is shown as a red line in the Physical View, with the
added text Break.
┌───────────────────────────────────────────────────────────────────────┐
│ISSACFG SSA Configurator and Service Aids yymmdd DOS Version"
└───────────────────────────────────────────────────────────────────────┘
┌────────────────────────────┐
│ Main Menu │
├────────────────────────────┤
│ ┌─────────────────────────────────────┐
│ │ Disk Service Aids │
│ ├─────────────────────────────────────┤
│ │ Link SSA UID Status │
│ │ Port A1 │
│ │ UIDxxxxx │
│ │ UIDyxxxx │
│ │ UID3xxxx │
│ │ UID4xxxx │
│ │ -------- │
│ │ UID5xxxx │
│ │ Port A2 │
└──│ Port B1 │
│ No disks │
│ Port B2 │
└─────────────────────────────────────┘
┌────────────────────────────────────────────────────────────────┐
│<ESCAPE> Exit <ENTER> Select <F1> Help <F2> Format │
│<F3> Certify <F4> ServiceMode <F5> Diagnostics <F9> FlashOn │
│<F1> FlashOff │
└────────────────────────────────────────────────────────────────┘
IS A LINK BROKEN BETWEEN TWO DISK DRIVES?
Yes No
017
No trouble found.
018
– Use the Identify function (as instructed on the screen) to find the devices (disk drives
or adapters) that are on each side of the broken link. See “Finding the Physical
Location of a Device” on page 38 if you need more information about finding the disk
drive.
Go to “SSA Link Errors” on page 15. The information that is provided there can help
you solve the problem. If necessary, refer to the service information for the unit that
contains the device.
MAPs 2320-5