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PowerLogic™ PM5100 User Guide Chapter 12—Maintenance and Upgrades
© 2014 Schneider Electric All Rights Reserved
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Chapter 12—Maintenance and Upgrades
Alarms
Chapter 12 — Maintenance and Troubleshootin g
Password Recovery
If you lose your password, contact technical support for password recovery assistance:
• Global-PMC-Tech-support@schneider-electric.com
• (00) + 1 (250) 544-3010
NOTE: Be sure to include your power meter’s serial number in your e-mail or have it
readily available when calling technical support.
Power Meter Memory
The power meter users its nonvolatile memory to retain all data and metering
configuration values. Under the operating temperature range specified for the power
meter, this nonvolatile memory has an expected life of at least 45 years.
NOTE: Life expectancy is a function of operating conditions and does not constitute any
expressed or implied warranty.
Identifying the Firmware Version, Model, and Serial Number
1. Scroll to Maint in the menu
list.
2. Press Maint.
3. Press Diag.
4. Press Info.
5. Press
▼ and ▲ to view
the model, firmware (OS)
version, serial number, and
other power meter
information.
6. Press
▲ to return to the
Maintenance screen.