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Troubleshooting
3-2
General Troubleshooting
This section presents some common problems you might encounter while
using TAPI applications (for example, Snap Connection). For each problem, a
strategy is presented that you can follow to isolate and solve your problem.
Starting TAPI Applications
This section presents some common problems you might encounter when you
start TAPI applications (for example, Snap Connection).
Problem 1: A message box appears displaying the message:
A required component of the MERLIN LEGEND Service Provider
is corrupt. The registry does not contain a SwitchType
setting. Re-installing the MERLIN LEGEND software may fix
this problem.
Uninstall and reinstall the PassageWay Service Provider.
Problem 2: A message box appears displaying the message:
A required component of the MERLIN LEGEND Service Provider
is corrupt. The registry contains an inconsistent
SwitchType. Re-installing the MERLIN LEGEND software may
fix this problem.
Uninstall and reinstall the PassageWay Service Provider.
Problem 3: A message box appears displaying the message:
A required component of the MERLIN LEGEND Service Provider
is corrupt. The registry does not contain a valid
PassageWayPath setting. Re-installing the MERLIN LEGEND
software may fix this problem.
Uninstall and reinstall the PassageWay Service Provider.