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3-12
Problem 2: When you start the PassageWay Configurator and use the
Auto Detect feature, you receive the message “Device Not Present.”
In configuring the service provider, you may choose to let the Configurator
search for the COM port to which the PassageWay link is connected. All of the
COM ports known to the system will be searched. If the Windows system
comes across a PCMCIA COM port that is not physically there, but is
available to Windows, you will receive the following error message (“Device
Not Present”). The following example is for COM4.
“A PCMCIA Card for the COM4 port is not present in a slot. Insert a card for
the port and select the OK button. You may have to reconfigure the COM
port.”
Problem 3: The PassageWay Link is not always detected.
During the installation, you will be asked if you would like the system to search
for your PassageWay link/adapter. If you choose to have this done for you, it
is possible that the link will not be found. Assuming that you know the proper
serial port, you can use the Auto Detect button on the PassageWay
Configurator - COM Port dialog box to verify that the system can find the
PassageWay adapter. Even though the automatic search did not find the link,
assuming that you are properly connected and there isn't a conflict in the
system, the adapter should be found. This problem will be addressed in a
later release of the PassageWay Service Provider.