Filter
Top Products
Troubleshooting
3-8
Problem 2: When you conference an outgoing, ringing call via your
TAPI-compliant application, the outgoing call is dropped, but your
application indicates that the conference exists.
You should not conference outgoing, ringing calls. The PassageWay Service
Provider will disconnect these calls. Even though the call was dropped, your
application may incorrectly indicate that the call is part of the conference.
Problem 3: During a conference call started by another caller, you are
unable to drop/hang up from the call while using the telephone handset.
If you are participating in a conference call that was started by another caller
(that is, you did not start the conference) and you are not using your
speakerphone, you will be unable to use the TAPI application to hang up from
the conference. To hang up, you must place the handset back in the cradle.
Problem 4: You are unable to use the Conference feature.
If your telephone is configured with one bridged call appearance or multiple
bridged call appearances to different extensions, you will be unable to
conference calls using the TAPI application. This situation will not occur if you
have more than one bridged appearance for each number.