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3-6
Problem 3: You cannot make a call with the speakerphone.
If you are using a TAPI application, like Microsoft Dialer (Dialer is an add-on
package for Windows 3.1x but is provided with Windows 95 to operate your
telephone), you may encounter a problem. You can make calls on the phone
using the TAPI application. However, if the TAPI application is running and
you try to make a call on the speakerphone manually, the line will be
disconnected. This problem is the result of a problem with Microsoft TAPI. To
correct this problem, you should close the offending TAPI application. Or, as
a workaround, you should lift the hand-set first and then turn on the
speakerphone.
NOTE:
This problem will exist with some TAPI applications. One application
that does not exhibit this problem is Microsoft Phone (only available for
Windows 95).
Problem 4: Your TAPI application does not properly reflect the status of
your phone.
During the use of your application, it is possible that the application may get
out of sync with the phone. There are many reasons why this may occur.
Some of these reasons may be attributed to some of the issues documented
in the above items.
If you are experiencing these problems, such as “phantom calls,” where there
are calls displayed on the application without a corresponding call on the
phone, or the opposite, where there are calls on the phone that are not
displayed on the application, then you should restart the application and any
other telephony application that you have running on your system.
Please keep in mind that there are many types of applications that classify as
telephony applications. For example, Microsoft Exchange and Microsoft
Schedule+ are both telephony applications. If either are running, they will
have to be shutdown and restarted.