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Frequently Asked Questions
This section lists the frequently asked questions about OpenManage Server Administrator.
NOTE: The following questions are not specific to this release of Server Administrator.
1. Why does ESXi 4.x (4.0 U3) and ESXi 5.x host rebooting functionality fail from OpenManage Server Administrator?
This issue is due to VMware stand-alone license (SAL) key. For more information, see the knowledge base article
at kb.vmware.com/kb/kb1026060.
2. What are the tasks that need to be performed after adding a VMware ESX 4.0 U3 or ESX 4.1 U2 operating system to
the Active Directory domain?
After adding a VMware ESX 4.0 U3 and ESX 4.1 U2 operating system to the Active Directory domain, an Active
Directory user must:
a. Log in to Server Administrator on the system running the VMware ESX 4.0 U3 and ESX 4.1 U2 operating
system and restart the DSM SA Connection Service.
b. Log in to the Remote Node while using the VMware ESX 4.0 U3 and ESX 4.1 U2 operating system as a Remote
Enablement Agent. Wait for approximately 5 minutes for the sfcbd process to add the permission to the new
user.
3. What is the minimum permission level required to install Server Administrator?
To install Server Administrator, you must have Administrator level privileges. Power Users and Users do not have
permission to install Server Administrator.
4. Is there an upgrade path required to install Server Administrator?
For systems that are running Server Administrator version 4.3, you must upgrade to a 6.
x
version and then to
version 7.
x
. For systems running a version prior to 4.3, you must upgrade to version 4.3, then to a 6.
x
version, and
then to version 7.
x
(
x
indicates the version of Server Administrator you want to upgrade to).
5. How do I determine what is the latest version of Server Administrator available for my system?
Log on to: support.dell.com → Enterprise IT → Manuals → Software → Systems Management → OpenManage
Server Administrator.
The latest documentation version reflects the version of OpenManage Server Administrator available.
6. How do I know what version of Server Administrator is running on my system?
After logging in to Server Administrator, navigate to Properties → Summary. You can find the version of Server
Administrator installed on your system in the Systems Management column.
7. Are there other ports users can use apart from 1311?
Yes, you can set your preferred https port. Navigate to Preferences → General Settings → Web Server →HTTPS
Port
Instead of Use default, select the Use radio button to set your preferred port.
NOTE: Changing the port number to an invalid or in-use port number may prevent other applications or
browsers from accessing Server Administrator on the managed system. For the list of default ports, see the
Dell OpenManage Installation and Security User's Guide
available at dell.com/support/manuals.
8. Can I install Server Administrator on Fedora, College Linux, Mint, Ubuntu, Sabayon or PClinux?
No, Server Administrator does not support any of these operating systems.
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