GL-1010 Administrator’s Guide 217
all of the steps, contact Toshiba’s authorized dealer for further
assistance.
Troubleshooting Checklist
DEVICE STATUS INDICATORS
Copier Maintenance Calls
You can use TopAccess to check if the digital copier requires
maintenance. The Device Summary window includes a copier
bitmap, which displays visual Device Status Indicators in the
event of a copier malfunction. For information on resolving these
error conditions, refer to your Toshiba Operator’s Manual for
Copying Functions.
Copier Does Not Output Print Jobs
Possible Cause Check Yes No
For
Instructions,
Go To...
Client workstation
improperly
configured.
1 Is printing prohibited from all
connected client workstations?
Next
Step
↓
→ Chapter 14,
Troubleshooting
Client Errors.
Network settings
improperly
configured.
2 Is the job visible from TopAccess
or other print monitoring utility,
such as PCONSOLE or Print
Manager?
Next
Step
↓
→ Chapter 13,
Troubleshooting
Network Errors.
Copier requires
service or
maintenance.
3 Are you able to identify the
problem from the error message
and resolve it?
End →
Toshiba
Operator’s
Manual for
Copying
Functions
.
