GL-1010 Administrator’s Guide 259
may hold up other jobs in the queue. Banner pages are
configured to print on either Letter or A4 sized paper.
Corrective Action
1 No corrective action required.
2 Enable Banners by accessing the Printer Settings dialog.
3 Manually insert the correct media type at the copier.
Banner Page Listed as Separate Job in Queue
Problem Description
When you view the jobs queues from the copier’s LCD Touch
Screen, two separate jobs are listed for one job sent.
Corrective Action
This is expected behavior. The banner page is sent as a separate
print job so that output options applied to the print job are not
applied to the banner page as well. Otherwise, the following types
of output might result: banner pages would be stapled to the
remainder of the job, multiple copies of a job would produce
multiple copies of the banner page, and if duplex printing, the
banner page would be the first page with the first page of the
document printed on the back, and so on.
The banner page portion of the print job displays in the job list
with “Banner” proceeding the job name so that you can tell which
job it is associated with.
PARTIAL, BLANK, OR BLURRY PAGES
Blank Page Printed After Each Job
Problem Description
This results when the Form Feed option is enabled in the driver’s
printer settings dialog box (Novell printing only).
Corrective Action
Deselect the Form Feed printer setting. If the problem persists,
form feed may be enabled through the Novell network setup. Use
NWAdmin to check the settings and modify them as necessary.
