GL-1010 Administrator’s Guide 233
User’s network
protocols do not
include the protocol
configured for the
GL-1010.
4 Can you locate other
workstations that are in the
same network as the
GL-1010?
Next
Step
↓
→ Check the
network settings
on the client
workstation to
make sure they
are compatible
with the controller
protocol settings.
Faulty or missing NIC
or network cable.
5 Check link LED activity on the
hub and/or NIC of the GL-1010
and the client machine. Do the
hardware components appear
to be functioning properly
Next
Step
↓
→ Contact your
Tos hi ba
authorized dealer
for support.
Possible device
name conflicts.
6 Make sure that the device
name for the GL-1010 is
unique and verify that the
WINS and/or DNS server
database are not causing
potential naming conflicts with
the GL-1010 settings. If
necessary, change the
GL-1010 settings and then
reboot the GL-1010. After the
GL-1010 comes back online,
can you see the GL-1010
device in the network?
End
Next
Step
↓
Modifying GL-1010
Settings on page
16 and Modifying
Device Settings on
page 27.
User’s network
protocol is out of
range.
7 If the network environment is
using complex sub-net or
super-net structures, is the IP
address used by the GL-1010
within the network structures
range of valid addresses?
End → Please contact
your local
Network Support
Specialist for
further
assistance.
Cannot Find GL-1010 (Continued)
Possible Cause Check Yes No
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