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Chapter 4 Diagnostics
47
Table 4-1 describes typical POST text errors and the corrective action you may take to remedy the problem.
Table 4-1. POST Error Messages
Message Corrective Action
Operating system not found
· Verify the desired boot drive has power and its SCSI cable is
connected.
· Verify the SCSI cable is securely plugged into the SCSI connector
on the system board.
· Verify the boot device is enabled in the Setup Utility under the
Security menu.
· Verify the boot device has an operating system installed.
If the problem persists, contact your HP support organization.
Keyboard error Verify the keyboard is connected to the correct connector (not the mouse
connector) at the rear of the server.
If the problem persists, replace the keyboard or contact your HP support
organization.
Mouse error Verify the mouse is connected to the correct connector (not the keyboard
connector) at the rear of the server.
If the problem persists, replace the mouse or contact your HP support
organization.
If no message appears (screen
is blank)
· If no text or messages appear, listen for the beep codes. Refer to the
Service manual on the HP Server Online Documentation CD-ROM.
· If no message appears but the server stops after POST, verify the
DIMMs are correctly installed.
If a configuration error occurs If a server configuration error is reported during the startup routine, clear
the CMOS memory as described in Chapter 6, "Trouble Shooting" and
restart the server.
System CMOS checksum bad
· Press F2 to run Setup.
· Change settings as required.
· Choose the Exit option, selecting Save Changes and Exit to save the
new settings.
The server should reboot.
Clearing the CMOS Configuration
You may need to clear the CMOS configuration if the configuration has been corrupted, or if incorrect
settings made in the Setup Utility have caused error messages to be unreadable.
To clear the configuration:
1. Turn off power to the server and open the side panel.
2. Move switch 4 in the configuration switch on the system board (labeled "Clear CMOS") to the ON
position. See Figure 4-1.
3. Turn on power to the server.
A message displays indicating the configuration has been cleared.
4. Turn off power to the server.
5. Return switch 4 on the system board to the OFF position.
6. Close the side panel.