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5 Error Messages
Power-On Self Test (POST) Error Codes
Error messages (POST Codes) are encountered if an error condition occurs during the boot process of the HP
Server tc3100. All codes and their respective descriptions are listed in the following table; all the codes may
not apply to your server.
These codes will appear on the display monitor, provided it and the supporting circuitry are functioning.
NOTE Do not take remove/replacement actions until you have taken other troubleshooting steps.
See "Troubleshooting Checklist" in Chapter 6, "Troubleshooting."
Table 5-1. POST Error Codes
Code Description Problem/Solution
0000 System Board error POST has detected a failure limited to the system board internal
unstable behavior, or a system hang during the boot process. Skipping
this error message and continuing may result in unstable behavior, or
a system hang during the boot process.
To verify this error:
1. Reboot the server.
2. If this error continues, the system board may need to be
replaced. Contact your service representative.
0010 BIOS problem The PC configuration has been lost, cleared, corrupted, or has not
been initialized. When the HP Server remains unplugged for a long
period of time, the battery will discharge and not provide enough
current to keep the CMOS memory powered.
To correct this:
1. Verify the battery is properly inserted.
2. If necessary, replace the battery as described in your user's
guide.
3. Run the Setup Utility to re-configure your server.
0011 Battery problem The server BIOS is not responding due to a possible battery
discharge. If the HP Server was unplugged for a long period of time,
the battery will discharge and not provide enough current to keep the
system date and time current.
To correct this:
1. Verify the battery is properly inserted.
2. If necessary, replace the battery.
3. Set time and date using the Setup Utility or from your operating
system.
0012 BIOS initialization problem The HP Server configuration has been cleared or has not been
initialized.
Run the Setup Utility to re-configure your system.