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Chapter 5 Error Messages
58
Code Description Problem/Solution
0500 Hard Disk (primary) controller
boot error
POST has detected a general failure on the integrated (primary) hard
disk controller.
To correct this:
1. Restart your HP Server.
2. If the error persists, your system board may need to be replaced.
Contact your service representative.
(The following does not apply to tc3100)
1. If no device uses the other IDE channel, connect your hard disk
drive to the other cable to operate with the secondary controller.
Verify the secondary IDE controller is enabled in Setup.
2. If the IDE device operates with the secondary channel, your
system board may need to be replaced to recover primary
channel functionality. Contact your service representative.
3. If the device does not operate on either channel, the IDE device
may be defective. Contact your service representative.
0501 Hard Disk secondary controller
boot error
(This does not apply to tc3100)
POST has detected a general failure on the integrated secondary hard
disk controller.
1. If no device uses the other IDE channel, connect your hard disk
drive to the other cable to operate with the primary controller.
Verify the primary IDE controller is enabled in Setup.
2. If the IDE device operates with the primary channel, your
system board may need to be replaced to recover secondary
channel functionality. Contact your service representative.
3. If the device does not operate on either channel, the IDE device
may be defective. Contact your service representative.
051X Hard Driver boot Error
(This does not apply to tc3100)
(Error codes #0510, #0511,
#0512, and #0513 apply to
IDE0, IDE 1, IDE 2, and IDE 3
respectively as described in the
Setup Utility).
POST has detected the specified hard disk drive reported an error
during its self-test.
To correct this:
1. Check the hard disk drive configuration with the Setup Utility.
2. If necessary, edit the user hard disk parameters to set lower
values.
3. If the problem persists, your drive may need to be replaced.
Contact your service representative.
052X Hard Drive not responding
(This does not apply to tc3100)
(Error codes #0520, #0521,
#0522, and #0523 apply to
HDD0, HDD1, HDD2, and
HDD3 respectively as described
in the Setup Utility).
POST has detected the specified hard disk drive is not responding, but
is configured in the Setup Utility.
To correct this:
1. If the specified hard disk has just been removed, press F4 to
automatically validate the change.
2. Verify all data cables and power cables are firmly connected.
3. If the cable is damaged, connect the hard disk drive to another
IDE cable, if available.
4. If the problem persists, your hard disk drive may need to be
replaced. Contact your service representative.