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Record and Playback
Polycom, Inc. 60
Video Call Playback
This section introduces how to play back video files for both dial-in and dial-out calls.
Video Call Play Back when Dialing in from Endpoint
You can play back recorded media archives stored in RealPresence Capture Server using Quick Code. A
quick code is generated automatically for every archive after the system completes a recording.
To view the quick code of an archive from Admin Portal
1 Go to Media > Archives.
2 The quick code is displayed in the Quick Code column.
To edit the quick code of an archive:
1 Go to Media > Archives.
2 Select an archive.
3 Click Edit.
4 Edit the quick code in Quick Code text filed.
5 Click OK.
To play back archives using the quick code:
» Dial using one of the following formats:
H.323:
If the system has been registered to a gatekeeper, dial [Capture Server E.164 prefix][Quick
Code]
For example, if the E.164 prefix of the Polycom RealPresence Capture Server system is 1234
and the quick code of the file to be played back is 0123456, dial 12340123456
• For now it is only available in H.323 point-to-point calls.
• For point-to-point recording from User Portal, refer to To start point-to-point
recording from User Portal
If you need to view the quick code of an archive from User Portal, log in to the User
Portal firstly, the quick code is displayed beneath the archive names.
A quick code consists of 7 digits that start with the number 0. If the archive has
multiple episodes, you can append the two-digit episode index to the seven-digit
quick code in your dial string.