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Event ID — 2264
Description A device is missing.
Severity Warning / Non-critical
Cause and
Action
Cause: The controller cannot communicate with a device. The device may be
removed. There may also be a bad or loose cable.
Action: Check if the device is in and not removed. If it is in, check the cables. Also
check the connection to the controller battery and the battery health. A battery
with a weak or depleted charge may cause this alert.
Related Alert
Information
Clear Alert Number: None
Related Alert Number: None
Local Response Agent (LRA) Number: 2050, 2060, 2070, 2080, 2090, 2100
SNMP Trap
Numbers
753,803,853,903,953,1003,1053,1103,1153,1203
Event ID — 2265
Description A device is in an unknown state.
Severity Warning / Non-critical
Cause and
Action
Cause: The controller cannot communicate with a device. The state of the device
cannot be determined. There may be a bad or loose cable. The system may also be
experiencing problems with the application programming interface (API). There
could also be a problem with the driver or firmware.
Action: Check the cables. Check if the controller has a supported version of the
driver and firmware. You can download the current version of the driver and
firmware from the support site. Rebooting the system may also resolve this
problem.
Related Alert
Information
Clear Alert Number: None
Related Alert Number: 2048, 2050
Local Response Agent (LRA) Number: 2050, 2060, 2070, 2080, 2090, 2100
SNMP Trap
Numbers
753, 803, 853, 903, 953, 1003, 1053, 1103, 1153, 1203
Event ID — 2266
Description Controller log file entry: %1
Severity OK / Normal / Informational
Cause and
Action
Cause: The %1 indicates a substitution variable. The text for this substitution
variable is generated by the controller and is displayed with the alert in the alert log.
This text can vary depending on the situation. This alert is for informational
purposes.
Action: None
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