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Before Using Technical Support
When contacting telephone support, please have the following information available. The quality
of the information you provide significantly affects our ability to provide you with timely and
comprehensive support answers. Having these details available will help us help you more
quickly and effectively.
■
A precise description of the problem.
■
The components used in your Galileo system.
■
The version of Compass used at your workstations.
■
The operating system version you are using at your workstations.
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DOCUMENTATION OVERVIEW