Quantum 3.5.2 Marine Sanitation System User Manual


 
Chapter 13 Service Management
Using the System Status Tool
StorNext User’s Guide 320
Opened: The date and time the ticket was created
Status: The current status of the ticket: OPEN or CLOSED
Priority: The ticket’s priority based on system impact: HIGH,
MEDIUM, and LOW
Summaries and Descriptions: Detailed information about the
ticket, including a Recommended Actions link to help you correct
the fault or condition
Analysis: If desired, enter information about the fault or
condition, such as a recommended action
Apply Analysis: Click this button to save information entered in
the Analysis field
Close Ticket: Click this button after you have corrected the
condition or fault
Cancel: Click this button to close the RAS Ticket Details screen