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Call Waiting (#316)
Description
This feature applies only to standard phones.
This System Programming procedure specifies standard phone extensions that
are eligible for Call Waiting. Users who receive a call waiting tone hear two
beeps when they are on a call to indicate a second incoming intercom,
transferred, or outside call. The user can press the switchhook (or Recall or
Flash button, if available) to put the current call on hold and retrieve the second
call. To return to the first call, the user simply presses the switchhook again.
Related Features
For instructions on using Call Waiting, see Answering Calls.
Call Waiting does not apply to parked calls. See Call Park.
Considerations
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This feature is distinct from the local telephone company’s Call Waiting
feature. If you use this system feature, do not use your local telephone
company’s Call Waiting feature.
The Call Waiting tone (two beeps) is not repeated.
Use Call Waiting only for standard phone extensions. Do not Assign Call
Waiting to extensions that have fax machines, credit card scanners,
modems, or auto attendants because the call waiting tone will interrupt the
data connection.
You cannot transfer either party connected using Call Waiting, conference in
additional parties, or use feature codes while both calls are active.
Transfer-return, group call distribution, hunt group, and wake-up calls are
not considered incoming calls for this feature.
Valid Entries
1 = Assigned
2 = Not Assigned ✔
Programming
To change the Call Waiting setting for an extension:
1.
Press [
Feature
] [
0
] [
0
] [
System Program
] [
System Program
] [
#
] [
3
] [
1
] [
6
].
2. Enter the number of the extension to receive Call Waiting. For example, to
program extension 11, press [
1
] [
1
].
3.
To assign or unassign Call Waiting, press [
Next Data
] until the appropriate value
displays.
4.
To program another extension, press [
Next Item
] or [
Prev Item
] until the extension
number shows on the display. Then repeat Step 3.
5.
Select another procedure or exit programming mode.
Call Waiting (#316)
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