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Hold Disconnect Time (#203)
Description
This System Programming procedure lets you change the hold disconnect time
for an outside line. When a caller on hold hangs up, the local telephone
company may send a special signal to the system to free the line. There are two
possible signals: a long signal (450 milliseconds) used by most telephone
companies, or a short signal (50 milliseconds) used by a few telephone
companies. The length of the signal is called the hold disconnect time. If you
put a call on hold and the caller hangs up, but the call does not disconnect
within a minute after the caller hangs up, use this procedure to change the hold
disconnect time.
Considerations
■
■
If the telephone company does not send a signal, keep the hold disconnect
time set to Long. The user must disconnect a held call manually by
retrieving the call then hanging it up.
Change the hold disconnect time only if abandoned calls do not disconnect.
Valid Entries
1 = Long (450 msec.) ✔
2 = Short (50 msec.)
Programming
To change the hold disconnect time:
1.
2.
3.
4.
5.
6.
Press [
Feature
] [
0
] [
0
] [
System Program
] [
System Program
] [
#
] [
2
] [
0
] [
3
].
Enter the first line number. For example, to program line 1, press [ 0 ] [ 1 ].
To change the hold disconnect time, press [
Next Data ] until the appropriate value
displays.
To program the next line, press [
Next Item
] or [
Prev Item
] until the line number
shows on the display. Then repeat Step 3.
Repeat Step 4 for each line in the system.
Select another procedure or exit programming mode.
5-106 Hold Disconnect Time (#203)