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Troubleshooting
6
Contents
When You Need Help
6-1
Power Failure Operation
6-1
Problems with System Phones
6-2
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System Phone Does Not Ring
6-2
System Phone Does Not Work
6-3
Display Shows Only 16 Characters Per Line
6-4
Display is Incorrect
6-4
Display Does Not Show Caller ID Name/Number
6-4
Some Caller ID Information Does Not Display
6-5
Intercom Autodialer Does Not Work Properly
6-5
Problems with Standard Phones
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Standard Phone Does Not Ring
Standard Phone Rings Back After Intercom Call with
No One at Other End
Standard Phone’s Message Waiting Light Does Not Light
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Other Problems with Phones
■ Trouble Making Outside Calls
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Trouble Making Outside Calls from Pool Buttons on
Pooled Extensions
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Calls are Answered Automatically
■ Trouble Hearing Called Party Answer
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Using the Recall Feature Has No Effect
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Using the Recall Feature Disconnects Call
Problems with Combination Extensions
6-6
6-6
6-7
6-7
6-8
6-8
6-9
6-11
6-12
6-12
6-12
6-13
6-13
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Phone Does Not Work Properly
6-i