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Key Mode
When the system operates in Key mode, individual outside lines are assigned to
users’ extensions for making and receiving calls. At extensions with system
phones, each individual line (Line 1, Line 2, Line 3, etc.) assigned to the
extension is represented by its own line button. Users can press any of the
available line buttons on their system phones to make outside calls. (Standard
phone users must dial 9 at intercom dial tone to make an outside call since their
phones do not have line buttons.)
Key mode enables users to easily join calls since each line button can be
labeled using a unique line number. For example, if you are requested to join a
call on Line 2, you simply press the line button labeled “Line 2.” Key mode also
lets users monitor call activity using the lights next to the line button—everyone
who has a specific line assigned to their extension can tell when an incoming
call is ringing on that line, when a call on that line is on hold, and when that line
is in use.
At installation, the system assigns outside lines to the buttons on all system
phones from left to right, starting with the bottom row of buttons. On an
extension basis, you can change which lines are assigned and which buttons
are used to select the lines, if desired.
All extensions in a system configured for Key mode are referred to as key
extensions.
Hybrid Mode
Hybrid mode offers users flexibility in accessing outside lines from their phones.
As in Key mode, individual lines can be assigned to system extensions.
Additionally, multiple outside lines can be grouped together in pools. The
system can have up to four pools, including a main pool and three auxiliary
880, 881, 882, and 883
pools. Each pool is identified by a pool access code—
respectively.
Pools are represented on system phones by pool buttons. Unlike line buttons,
pool buttons give users access to multiple lines from a single button. Each
auxiliary pool is associated with only one pool button. Since the main pool
typically contains most of your company’s outside lines, it is associated with two
pool buttons. This setup allows the user to place a call using one of the main
pool buttons, put that call on hold, and make another call using the second main
pool button. Or, the user can establish a conference call using lines in the main
pool. The main pool and each auxiliary pool can be assigned to an extension,
for a maximum of five pool buttons.
System phone users can press any of the available pool buttons on their phones
or they can enter the pool access code at intercom dial tone to make an outside
call. (Standard phone users must dial 9 or enter the pool access code at
intercom dial tone to access a pool since their phones do not have pool
buttons.) After the user presses a pool button or enters a pool access code, the
system selects a free line from the pool for the user to make the call. A user can
access a pool as long as there is at least one available line in the pool.
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Overview