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MERLIN LEGEND Communications System Release 6.0
System Manager’s Guide
555-660-118
Issue 1
February 1998
System Components
Page 3-37Adjuncts
3
■ DATE
■ TIME
■ CALLED NUMBER
■ DUR (duration)
■ LINE (facility number)
■ STN (extension)
■ ACCOUNT (account code or authorization code if no account code is
entered)
■ TALK (Release 5.0 and later systems only; amount of time an Auto Login
or Auto Logout calling group agent spends talking to a caller)
The printer should be a 1,200-bpi serial printer set at no parity and one stop bit.
For more information, contact your Lucent Technologies representative.
Also, a Call Accounting Terminal application is available for tracking and printing
reports on telephone charges. In Release 5.0 and later systems, the MERLIN
LEGEND Reporter application provides detailed reports to assist managers in
determining calling group agent performance as well as facilities and staffing
needs. See “Applications” on page 4–60
for more information.
System Programming and Maintenance PC 3
You can use a PC with MS-DOS
®
version 3.3 or higher and System Programming
and Maintenance (SPM) software to program and maintain the system. Beginning
with version 4.25, required for Release 4.1 systems, SPM runs as a DOS
application under Windows 95. The PC connects to the ADMIN jack on the
processor module. For additional information, see
System Programming
or
contact your Lucent Technologies representative.
Loudspeaker Paging Systems 3
Loudspeaker paging systems use a ground-start/loop-start (GS/LS) line jack. Up
to three loudspeaker paging systems can be attached to the control unit. You can
program up to three line ports as paging ports. If you connect a paging system
other than PagePac
Plus, you must also install a Loop-Start Trunk Adapter.
If a loop-start line jack is used for paging, you cannot use it for outside calls unless
you install a PagePac Port Saver.
PagePac Plus Loudspeaker Paging System from Lucent Technologies does not
require an adapter. The PagePac controller comes equipped with 8 built-in zones,
expandable to as many as 48 zones with 16-zone zone expansion modules.
PagePac Plus also provides a music source for paging and Music On Hold
without a music coupler.