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MERLIN LEGEND Communications System Release 6.0
System Manager’s Guide
555-660-118
Issue 1
February 1998
Features and Applications
Page 4-65Applications
4
■ If you plan to use an outcalling feature (see Table 4–13 for an explanation),
consider using calling restrictions to prevent this feature from being abused
by people who may make fraudulent toll calls.
NOTE:
In Release 3.1 and later systems, all VMI ports are by default
restricted from outcalling in Hybrid/PBX systems, using an extension
FRL of 0. VMI ports are automatically assigned a special Disallowed
List that restricts many types of calls made by fraudulent callers. In
addition, these ports are outward-restricted. For more information,
see “Calling Restrictions” on page 4–44
.
■ The system provides two specific features that work with voice mail
systems: Direct Voice Mail and Coverage VMS Off. Direct Voice Mail
allows transfer of a caller to a voice mail box, without ringing the mailbox
owner at his or her extension. Voice mail can be designated to cover calls
in the same fashion that a calling group can; Coverage VMS allows a user
to turn this feature on or off and requires a programmed button. Consider
how you might take advantage of these features in your company.
NOTE:
Before planning voice messaging, see the Security Alert on page 4-
67. Also consult “Security of Your System: Preventing Toll Fraud,” in
Appendix A, “Customer Support Information.”