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MERLIN LEGEND Communications System Release 6.0
System Manager’s Guide
555-660-118
Issue 1
February 1998
Managing the System
Page 6-51Changing Coverage Delay Options
6
When you have finished, file the form(s) with the rest of the planning forms.
Programming Instructions 6
Changing Coverage Delay Options 6
Prior to Release 4.1, system managers used system programming to specify
systemwide coverage delays. In Release 4.1 and later systems, these settings
are replaced by ring delay settings for each extension.
NOTE:
The
Feature Reference
provides a full description of Coverage options,
including detailed tables and illustrations that highlight the enhancements
provided in Release 4.1 and later systems. Before programming coverage
delays, you should review this information.
A call is first directed to the extension that the caller is trying to reach; this is the
sender’s
extension. At the phone of an individual covering calls (the
receiver)
is a
programmed Cover button that receives calls for the sender. A sender may have
immediate (Primary) coverage, if he or she answers few calls, or delayed
(Secondary) coverage, if he or she wants only occasional coverage. Often,
senders’ calls are handled by both types of coverage, to ensure that callers
receive attention when a Primary Coverage receiver is not available.
With Primary Coverage, the receiver’s programmed Cover button can be set for
Delay Ring to allow the sender a chance to answer first. In this case, the Primary
Cover Ring Delay option allows the system manager to control the number of
rings before the Cover button rings. It also controls the delay before a call is sent
from Individual to Group Coverage.
With Secondary Coverage, the Secondary Coverage Delay Interval (fixed
systemwide at two rings) is always applied. If a receiver’s programmed Cover
button is set for Delay Ring, the Secondary Cover Ring Delay is applied to a
sender’s extension in addition to this interval. It does not affect Secondary or
Group Coverage call delivery. The Primary and Secondary Cover Ring Delays
replace the systemwide Delay Ring Interval programmed for all Cover buttons in
earlier releases. Table 6–8
summarizes the interactions between ring delays and
coverage features.
Console Procedure
→More→More→ →Toggle
LED On/Off or Dial ext. no.
→ → →
PC Procedure → → →Toggle letter On/Off or Type
ext. no.
→ → →