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MERLIN LEGEND Communications System Release 6.0
System Manager’s Guide
555-660-118
Issue 1
February 1998
Read This First
Page 1-4Your Role as System Manager
1
Your Role as System Manager 1
As system manager, you coordinate the system to ensure the best possible
benefit and performance for your company. Primarily, this involves acting as a
contact for people using the system and for Lucent Technologies personnel, as
well as making changes to the system as the needs of your company change or
expand.
When the system is installed, experienced Lucent Technologies personnel
complete all of the programming required to get the system up and running. But if
and when you need to make changes to the system, you don’t have to be an
engineer, a programmer, or a telecommunications specialist. It is more important
that you understand the needs of your company and the system’s users.
If you like, you can use a personal computer (PC) to do the programming.
Otherwise, you can use a system telephone, with a display, for most programming
tasks. In both cases, menus guide you through the process. You don’t need to
remember any special commands or codes.
If you want more detailed instructions, you can use the step-by-step procedures in
the system’s manuals. The instructions are designed so that you can follow them
easily. To quickly find the information or procedure you need, read Chapter 7,
“Learning More,” for descriptions of the system reference guides and how to use
them. As a last resort, call the Lucent Technologies Helpline at 1 800 628-2888
(consultation charges may apply).
System Manager Responsibilities 1
Depending on the size and complexity of a system, more than one person may
perform the system manager function. Lucent Technologies personnel carry out
more complex tasks or help you through them.
Specifically, the responsibilities of the system manager may include the following
tasks:
■ Pre-installation
— Ensuring appropriate selection of equipment and features by surveying
your company’s employees and providing the information to your Lucent
Technologies representative
— Helping develop a floor plan that illustrates where to install equipment
— Participating in any training that your Lucent Technologies
representative provides for you and telephone users
■ Post-installation
— Functioning as the in-house contact both for your system’s users and for
Lucent Technologies personnel