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MERLIN LEGEND Communications System Release 6.0
System Manager’s Guide
555-660-118
Issue 1
February 1998
Managing the System
Page 6-62Adding a QCC Operator Position
6
Table 6–11. Maximum Number of Operator Positions
QCC button assignments are automatic and factory-set. In Release 4.0 and later
systems, the Call 5 button is factory set so that Voice Announce is disabled. The
button works the same way as any other Call button. If you use system
programming to enable the Voice Announce feature, the Call 5 button is available
for originating voice-announced calls; the operator does not receive voice-
announced calls on this button.
Lines and trunks are assigned on individual buttons.
NOTE:
Because this procedure requires an idle system, you may want to perform
it after hours. Also, when you change an extension to an operator position,
the system returns the port (extension jack) type of that extension to the
factory setting. You must reprogram lines and any features for that
telephone or console. You may also need to change any attached adjunct
equipment and optional features.
The procedure to add an extension involves several tasks about which you need
to make decisions, for example, assigning features like calling restrictions,
Coverage, calling group, Pickup group, paging group, Night Service, Forced
Account Code Entry, Remote Call Forwarding. If necessary, read about the
individual features in the
Feature Reference
for detailed information.
Before you actually begin performing the items in the task list below, read through
the list and make your decisions now about these and other aspects of the new
extension rather than having to stop in the middle of the procedure.
For additional planning information, see the “Telephones” section in Chapter 3 of
System Programming
.
Position Type Type of Telephone
Maximum
Positions
QCC MLX-20L 4
DLC MLX-20L 8
MLX-28D
BIS-34D, BIS-22, or BIS-22D
analog multiline telephone
MERLIN II Display Console