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MERLIN LEGEND Communications System Release 6.0
System Manager’s Guide
555-660-118
Issue 1
February 1998
Learning More
Page 7-21System Guides Information Finder
7
Table 7–3. Continued
To learn about. . . Check this guide. . .
Operators (continued)
Specifying when QCCs are alerted that there
are too many calls waiting for their attention
System Programming
, Chapter 3
Feature Reference
. See “Queued Call
Console.”
Specifying the backup calling group for
QCCs
System Programming
, Chapter 3
Feature Reference
. See “Queued Call
Console.”
Specifying whether calls on hold return to
QCC queue after operator hold timer has
expired twice
System Programming
, Chapter 3
Specifying the number of times a call,
directed by a QCC, must ring at an
unanswered extension before it returns to
the QCC queue or message center
System Programming
, Chapter 3
Feature Reference
. See “Queued Call
Console.”
Allowing QCCs to finish call direction
automatically
System Programming
, Chapter 3
Assigning a QCC to act as a message center
for directed, unanswered calls, group
coverage calls, or DID remote access calls
to unassigned extensions
System Programming
, Chapter 3
Lines and Trunks
Adding new lines or trunks to the system Consult your Lucent Technologies
representative and
System Programming
,
Chapter 4.
Changing the settings on lines and trunks Consult your Lucent Technologies
representative and
System Programming
,
Chapter 4.
Changing the channels for T1 DS1 service Consult your Lucent
Technologiesrepresentative and
System
Programming
, Chapter 4.
Changing settings for PRI or NI-1 BRI
service
Consult your Lucent Technologies
representative and network service
provider.
Changing the way malfunctioning trunks are
taken out of service
Consult your Lucent Technologies
representative and
System Programming,
Chapter 4.
Feature Reference
. See “Automatic
Maintenance Busy.”
Continued on next page