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MERLIN LEGEND Communications System Release 6.0
System Manager’s Guide
555-660-118
Issue 1
February 1998
Managing the System
Page 6-34Using Reports
6
If you are copying assignments from an operator position to a block of extensions
that includes both operator and non-operator extensions, the information is copied
only to the operator positions; the non-operator positions are not affected.
Similarly, if you are copying assignments from a non-operator position to a block
of extensions that includes both operator and non-operator extensions, the
information is copied only to the non-operator positions; the operator positions are
not affected. The system does not provide an error tone to signal that the copy did
not work for all of the extensions in the block.
If you are performing this procedure for the first time, see the detailed steps in
“Copy Line/Trunk Assignments” of the “Telephones” section, Chapter 3,
System
Programming
.
Using Reports 6
The system generates a variety of reports that can help you with your system
management tasks:
■ The Station Message Detail Recording (SMDR) feature provides
information about incoming and outgoing calls. The content of the report
depends on which of two formats (Basic or ISDN) you select and can
include the type of call (voice or data), the date, the time of the call, the
called number, the duration of the call, the number of the trunk used to
make or receive the call, and an account code, if applicable. This report
prints on the SMDR printer.
Console Procedures To copy to a single extension:
→ → →Dial copy from ext.
no.
→ →Dial copy to ext. no.→ →
→
To copy to a block of extensions:
→ → →Dial copy from ext.
no.
→ →Dial ext. no. of first telephone in block→
→Dial ext. no. of last telephone in block→
→ →
PC Procedures To copy to a single extension:
→ → →Type copy from ext. no.→ →Type
copy to ext. no.→
→ →
To copy to a block of extensions:
→ → →Type copy from ext. no.→
→Type ext. no. of first telephone in block→
→Type ext. no. of last telephone in block→
→ →