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MERLIN LEGEND Communications System Release 6.0
System Manager’s Guide
555-660-118
Issue 1
February 1998
Managing the System
Page 6-90Adding a CTI Link
6
Consider the following planning factors before you program a CTI link:
■ The CTI link can be programmed before the CTI link hardware is plugged
into a port on a 008 MLX or a 408 MLX module. The port you select for the
CTI link should be planned with the following conditions in mind:
— When checking the system Extension Report or planning form (2a,
System Numbering: Extension Jacks) to locate an available extension,
make sure that both the main extension number (for example, extension
11 in a 2-digit dial plan) and the adjunct extension number (for example,
extension 711 in a 2-digit dial plan) are available. Check the report for
2B data programming.
— If you program a CTI link for a jack that is already programmed for 2B
data, the CTI programming renders the 2B data programming
nonfunctional, and a 2B data device that you later connect to the jack
will not function as such.
— Do not use the first or fifth extension jack, reserved for operator
positions or programming, for the CTI link. System programming and
operator extensions cannot be programmed as CTI link extensions.
— Make sure that the port does not have a telephone, video system,
communications equipment, or other device connected to it. Do this
before attempting to program the CTI link.
■ The firmware for the MLX module must be of vintage earlier or later than
29. If you attempt to program a CTI link on a module of firmware vintage
29, the system halts the process.
If the CTI link extension is programmed as a member of a calling or coverage
group, this programming is removed automatically when the port is specified for a
CTI link. If there are Cover buttons for this extension at other extensions in the
system, the system informs you and asks you to remove this programming. Check
the system Extension Report (see “Using Reports” on page 6–34
for information)
or relevant system planning forms for extensions and groups (for example, Form
4d, MLX Telephone and Form 7c, Group Coverage) to identify the extensions
where the programming should be removed.
Before you program a CTI link, you must busy-out the slot where the module with
the CTI link jack is located. After programming is complete, you must restore the
slot and return it to service. If you plan to use the console for programming, the
programming extension must
not
be on the same module as the planned CTI link.
If your system includes only one MLX extension module, you must use SPM
(System Programming and Maintenance) software to perform the programming.
CAUTION:
!
The Maintenance procedures outlined below are normally reserved for
Lucent Technologies technicians only. Do not use the Maintenance menu
except as outlined below, unless you are instructed to do so by a Lucent
Technologies representative.