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MERLIN LEGEND Communications System Release 6.0
System Manager’s Guide
555-660-118
Issue 1
February 1998
Index
Page IN-20
Troubleshooting, (cont)
programmed buttons
, 8–21 to 8–22
Queued Call Console (QCC) not ringing, 8–12 to 8–13
Recall or switchhook does not work, 8–23 to 8–24
reference materials, 8–1
Reminder messages received with wrong time, 8–22
single-line telephones ring back after call completed, 8–13 to 8–14
some phones dead, 8–3 to 8–5
transfer does not work after answer on outside line, 8–14 to 8–15
trouble hearing called party, 8–21
voice messaging system not working, 8–17 to 8–19
Trunks
definition
, 2–12
types, 2–14
Trunks, see also Facilities, Lines/trunks
Trunk-to-trunk transfer feature
overview
, 4–51
programming, 6–49 to 6–51
TSAPI, GL-27
TTRs, see Touch-tone receivers (TTRs)
U
Uninterruptible Power Supply (UPS), 3–47
Unit load calculation, 3–47
Upgrading the system
memory card
, 3–3
overview, 1–6
User and operator guides
description
, 7–11 to 7–13
overview, 7–11
V
V.35 interface, 3–42, 5–23
Video workstations
definition
, 2–29
description, 5–22 to 5–23
Videoconferencing systems
facilities
, 3–7 to 3–10
interfaces, 3–42
passive-bus configuration, 3–42
types supported, 3–42
Voice Announce feature, 6–62
Voice Announce to Busy feature, 3–6, 4–57
Voice mail, see Voice messaging systems
Voice messaging interface (VMI)
, 4–64
Voice messaging systems
after-hours coverage
, 6–81 to 6–83
default Facility Restriction Level (FRL), 4–50
description, 4–64 to 4–67
feature, 4–40 to 4–41
Night Service feature, 4–39, 4–55 to 4–56
programming, 6–68 to 6–69
security issues, 4–45, 4–67 to 4–69
services available with each one, 4–66 to 4–67
troubleshooting, 8–17 to 8–19