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Reference Manual
00809-0100-4530, Rev BA
July 2009
Rosemount 5300 Series
7-34
The reference pulse is not detected.
• The tank is full
• The transmitter is configured with
wrong probe type
• Reference Amplitude Threshold is
incorrect
• Check the product level
• Check that correct probe type is configured
• Check Reference Amplitude Threshold
Incorrect Interface Level reading.
• Interface threshold incorrect
• Upper Product Dielectric constant
incorrect
• Adjust Interface threshold, see “Interface
Pulse not Found” on page 7-8
• Check the Upper Product Dielectric
constant, see “Basic Configuration
Parameters” on page 5-4
Incorrect level reading.
• Configuration error
• Disturbing objects in the tank
• Check the Tank Height parameter
• Check status information and diagnostic
information
• Check that the transmitter has not locked
on an interfering object, see “Disturbance
Echo Handling” on page 7-7
• Adjust the Surface amplitude threshold, see
“Surface Pulse Not Found” on page 7-5
Integral display does not work.
• Check the display configuration
• Check loop power
• Check Display connection
• Contact Emerson Process Management
Service Department
(1)
FOUNDATION Fieldbus Card to
Transmitter Communication Fault
• Verify Device Mode setting, should be
F
OUNDATION Fieldbus
(Parameter: ENV_DEVICE_MODE)
• Restart method from Resource Block
• Reboot gauge (Cycle Power)
Level Measurement Failure
• Check Power Supply
• Check the gauge configuration (Transducer
Block)
• Check that the mechanical installation is
correct
Temperature Measurement Failure
• Check ambient temperature
(2)
• Restart gauge
• Contact Emerson Process Management
Service Department
Volume Measurement Failure
• Restart gauge
• Check gauge configuration using PC Based
configuration tool
No surface echo
• Check signal strength
• Restart transmitter
• See “Surface Pulse Not Found” on
page 7-5
DB Error/ Microwave Unit Error/
Configuration Error/ Other Error
• Restart transmitter
• Set database to default; load default
Database
• Download Application Software
• Call Service Center
SW Error/ Display Error/ Analog Out
Error
• Restart transmitter
• Call Service Center
(1) A malfunctioning display panel may only be replaced by service personnel at the Emerson Process Management Service Department. A display
must not be replaced when the transmitter is in operation.
(2) If the 5300 transmitter has been exposed to temperatures outside the specified limits, the device may stop its normal operation.
Symptom Possible cause Action