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MERLIN LEGENDCommunications System Release 6.1
System Planning
555-661-112
Issue 1
August 1998
Features
Page 4-7Telephone and Extension Features
4
Remote Call Forwarding 4
This section contains instructions to allow users to forward calls to outside
numbers and to allow users to “screen” their calls through use of the Forwarding
Delay option. With the Forwarding Delay option activated, incoming calls ring at
the called station a specified number of times (from 1 to 9 rings) before the call is
forwarded.
!
SecurityAlert:
Remote Call Forwarding can only be used securely when used on
ground-start line/trunks or loop-start lines/trunks with “reliable disconnect”
(sometimes referred to as forward disconnect or disconnect supervision).
Toll fraud can occur when loop-start lines/trunks are used with unreliable
disconnect. If the calling party stays on the line after the called party hangs
up, the central office will return a dial tone at the conclusion of the call,
enabling the caller to place another call as if it were being placed from your
company.
Remote Call Forwarding and the Forwarding Delay option are programmed for
each extension. Assign these features to selected extensions, for example, for
people who often work away from the office. Remote Call Forwarding cannot be
assigned to QCCs. If there is a personal line assigned to a telephone, you can
specify that calls on that line be forwarded to an outside number if the extension is
the principal user of the personal line.
Ensure that the number of rings for Remote Call Forwarding is less than the
Coverage Delay or call will not forward.
Planning Form Instructions 4
1. Under the Remote Call Forwarding heading on Form 6b, do
one
of the
following:
■ To prevent users from forwarding calls to outside numbers (factory
setting), check the Not Allowed column and proceed to the next
section, “Fax Message-Waiting Receiver.”
■ To provide Remote Call Forwarding, check the Allowed column,
then proceed to Step 2.
2. If you want a user to be able to forward the incoming calls on a specific line
or lines to another number, write the extension number in the spaces
provided on Form 6c, Principal User of Personal Line.