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MERLIN LEGENDCommunications System Release 6.1
System Planning
555-661-112
Issue 1
August 1998
Features
Page 4-43System Features
4
3. Under the Transfer Audible heading, do
one
of the following:
NOTE:
If programmed for Music On Hold and a music source is provided,
outside callers who are transferred to a calling group, are waiting in
the queue, or outside callers who are parked or camped-on, will hear
music while they are waiting. If the system uses the Centrex Transfer
via Remote Call Forwarding feature, it is recommended that Transfer
Audible be set to Ringback.
■ If the system should play music while callers are on hold for transfer,
check the Music On Hold box.
■ If the system will not provide music, check the Ringback box.
4. Under the Type of Transfer heading, do
one
of the following:
■ For the system to select a Ring button for transferred calls, check
the Ring button box (factory setting).
■ For the system to select a Voice button for transferred calls, check
the Voice button box.
Camp-On Return Time 4
This section contains instructions for designating the number of seconds a caller
waits when transferred to a busy extension by way of the Camp-On feature. If the
telephone is still busy at the end of the programmed interval, the call returns to the
person who transferred the call.
Planning Form Instructions 4
Under the Camp-On Return Time heading on Form 8a, do
one
of the following:
■ To keep the factory-set interval, check the 90 seconds box.
■ To change the factory-set interval, check the second box and write the
number of seconds (30–300) in the space provided.
Call Park Return Time 4
This section contains instructions for designating the number of seconds a caller
waits when a person uses the Call Park feature to put a call on hold. If the call is
not picked up at the end of the programmed interval, the call returns to the person
who parked the call.
Planning Form Instructions 4
Under the Call Park Return Time heading on Form 8a, do
one
of the following:
■ To keep the factory-set interval, check the 180 seconds box.
■ To change the factory-set interval, check the second box and write the
number of seconds (30–300) in the space provided.