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MERLIN LEGENDCommunications System Release 6.1
System Planning
555-661-112
Issue 1
August 1998
Contents
Page iii
Contents
New Features and Enhancements xiii
■ Release 6.1 Enhancements (August, 1998) xiii
Prior Releases: Features and Enhancements xvii
■ Release 6.0 Enhancements (February, 1998) xvii
■ Release 5.0 Enhancements (June, 1997) xxii
■ Release 4.2 Enhancements (June, 1997) xxvii
■ Release 4.1 Enhancements (June, 1997) xxx
■ Release 4.0 Enhancements (March, 1996) xxxii
■ Release 3.1 Enhancements (March, 1996) xxxv
About This Book xxxvii
■ Intended Audience xxxvii
■ How to Use This Book xxxvii
■ Terms and Conventions Used xxxix
■ Security xli
■ Related Documents xlii
■ How to Comment on This Book xliii
1 Before You Begin 1–1
■ Reviewing System Components 1–1
■ Confirming the Location of the Control Unit 1–2
■ Requirements for Supporting CTI Applications 1–6
■ Obtaining Telephone Company Information 1–10
■ Obtaining User Information 1–11
■ Obtaining a Floor Plan 1–13