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MERLIN LEGENDCommunications System Release 6.1
System Planning
555-661-112
Issue 1
August 1998
Control Unit Configuration
Page 2-28Numbering the System
2
Assign analog extension jacks for all remaining non-operator analog multiline
telephones in the system.
Planning Form Instructions 2
On Form 2a, mark the extension assignments for the remaining analog multiline
telephones:
1. In the Jack Type column, make sure A is checked next to the logical ID for
each analog extension jack.
2. In the Person, Location, or Function column, identify each analog multiline
telephone by the user’s name, location, or function.
Jacks for the CTI Link Application 2
Use these instructions only if the system has 008 MLX and 408 GS/LS-MLX
modules and users will be using CTI applications and a CTI Server (PassageWay
Telephony Services for NetWare or CentreVu Computer-Telephony Services for
Windows NT). Otherwise, skip to the next section, “Jacks for Tip/Ring Equipment
and Applications.”
The CTI link allows the computer users to interact directly with the
communications system and obtain access to features through the use of a
computer. Once installation is completed, the CTI port does not need feature
programming, but the port and extension information must be recorded to be used
when programming the network features.
If an MLX or analog multiline telephone extension is going to have a CTI-capable
program installed on the extension’s worktop PC, then you need to identify both
the CTI link extension (the MLX port extension that connects to the CTI Server),
and the MLX or analog multiline telephone extensions that will have the
CTI-capable program installed. Single-line telephones cannot make use of CTI.
If the CTI link is on the first MLX module in the system, then perform
administration for the CTI link using SPM. If the CTI link is not on the first MLX
module, then you can use the system programming console to do the
programming.
CTI can be used only on Release 5.0 and later communications systems in
Hybrid/PBX mode.
To get the Incoming Caller ID (ICLID) information, LS-ID delay must be set to On
(factory setting is Off).
To use a CTI application for Call Control features (Hold, Hold retrieve, Consult,
Transfer, or Conference), the call must be on an SA button.
A
monitored
extension is one that is connected to a CTI application that can
handle the call; the application should be used to handle the calls. An
unmonitored
extension is not connected to a CTI application.