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MERLIN LEGEND Communications System Release 5.0
System Manager’s Guide
555-650-118
Issue 1
June 1997
Features and Applications
Page 4-4Features
4
Basic Calling and Answering 4
This Feature Finder (Table 4–1) covers features that users and Direct-Line
Console (DLC) operators may need for basic calling and answering.
Operator-only features are listed in the Operator Feature Finder. Note, however,
that many of the features here are used by operators, especially DLC operators,
as well as regular telephone users.
NOTE:
Release 5.0 and later systems include a dialing feature called HotLine.
This feature allows a single-line telephone to dial an inside extension or
outside number as soon as a user lifts the handset. The feature is designed
to help retail customers, for example, dial a number for catalog ordering. It
can also be used in a hotel lobby, for example, to reach a concierge. A
HotLine telephone dials the first Personal Speed Dial code programmed for
the extension. The feature is assigned using system programming. To help
guard against toll fraud, a user at a programmed HotLine extension has
only one opportunity to program a Personal Speed Dial number. After one
Personal Speed Dial number is programmed at the telephone, changes to
the number can only be made using centralized telephone programming.